Refund policy

Returns & Refunds

We want you to feel confident ordering from Next Play Supplements.

Returns

We accept return requests within 30 days of delivery. To be eligible for a return, the product must be unopened, unused, and in its original packaging with the safety seal intact.

Due to the nature of dietary supplements and for health and safety reasons, we cannot accept returns of products that have been opened or used, except when the product arrives damaged, defective, or incorrect.

To request a return, please contact us at support@nextplaysupplements.com with your order number and reason for the return. Please contact us before sending any product back.

Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives. If your product is damaged, defective, or you received the wrong item, contact us as soon as possible so we can review the issue and make it right. We may ask you to provide photos of the product and packaging.

Refunds

Once an approved return is received and inspected, we will notify you of the status of your refund. If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or credit card provider to process the refund.

Original shipping charges are non-refundable unless the return is due to an error on our part or the product arrived damaged or defective.

Return Shipping

Customers are responsible for return shipping costs unless the product was damaged, defective, incorrect, or the return resulted from an error by Next Play Supplements.

Cancellations

If you need to cancel or change an order, contact us as soon as possible at support@nextplaysupplements.com. We cannot guarantee changes or cancellations once an order has entered processing or has shipped.

Questions

For questions about returns or refunds, contact us at support@nextplaysupplements.com.